It appeared to be pretty much an average size motel room. This forced wait is the primary, but not the only reason, I'll ever stay at one of these properties again. There certainly wasn't anything in the lobby on which we could spend money, with the possible exception of a pop machine.

I honestly can't see a valid business reason to keep people waiting in the lobby until 3 if there's a room ready. Normal check-in is at 3 and a little before 3 I was called to the front desk to check-in. I even found the second floor cleaning crew who told me that all the rooms on the second floor were cleaned. I asked if she couldn't initiate the contact and she indicated she'd do so, though never did. I checked in with the gal at the front desk a couple of times and was told that she was waiting to hear from housekeeping. Given that checkout is at 11, I assumed that it wouldn't be all that long until a room was ready.

We arrived at the hotel a little after noon and were told we couldn't check in until a room was cleaned. We were booked on the same flight the following morning and decided to stay near the airport instead of going home since we'd used a car service to get to the airport and it just seemed like less hassle. We live in the KC metro area and were scheduled to fly out that morning, but after a number of delays our flight was canceled. With all of the hotel choices near the Kansas City airport, I should have been able to make a better choice.

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